At Neon Dubai, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from neondubai.com.

1. Information Collection

We may collect personal information from you when you:

• Place an order or make a purchase

• Subscribe to our newsletter

• Contact us through forms or live chat

• Use our services or browse our website

This information may include your name, email address, phone number, billing/shipping address, and payment details.

2. Use of Collected Information

We use your personal data to:

• Process and fulfill orders

• Improve customer service

• Communicate order status and updates

• Send promotional offers (only if you opt-in)

• Comply with legal requirements

3. Security of Information

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Payment transactions are securely processed through trusted third-party payment gateways.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us remember your preferences and improve site performance. You can modify your browser settings to disable cookies at any time.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to external parties, except to trusted partners who assist us in operating our website, conducting business, or servicing you—so long as those parties agree to keep this information confidential.

6. Pricing of Items/Products/Services

Items/Products/Services Pricing:
Prices displayed on neondubai.com are subject to change without prior notice. While we strive to maintain accurate pricing at all times, errors may occur. In such cases, we reserve the right to cancel or adjust the order after notifying the customer.

7. Policy Changes

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page, and the updated date will be reflected above.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: ammar.yousaf@igraphics.ae
Phone: +971 6 544 1110
Address: Y22, Al Warsan First, Dubai - UAE